Thank you for your contribution,
Referring to the latter, we are pleased to note the ability to register to the VAT online via https://guichet.public.lu/en/citoyens/impots-taxes/exercice-activite-independant/inscription-adm-fiscales/inscrire-tva.html#bloub-8
The complexity of the process does not allow to provide a condensed and simple workflow, covering every possibility. Which explains why the Guichet.lu and the ccss.lu websites (have to cover) cover so many options. Regarding the use of flow charts, Guichet.lu avoids them as far as possible for accessibility issues.
However regarding the administrative steps for the self-employed, the Common Centre for Social Security (CCSS) offers a standard form covering all options, which they analyse upon receipt in order to affiliate the requester to the status which fits her/him best. The confirmation letter they send after affiliating the person contains the information about the next steps.
In order to make the information available to a wider audience, the CCSS is currently working on a German and English version of their website, which should be available in the third quarter of 2023.
Appointments at the counters are granted only for procedures that cannot be carried out online and for which they cannot provide assistance by phone. Should you have any further questions, the related administrations remain at your disposal not only by phone (i.e. +352 40141-1) but as well per email (i.e. ccss@secu.lu)
Best regards,
TRANSPARENCY See the possible outcomes and business as usal procedure
From "Contributions to the administrative procedures on the Guichet.lu portal."
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The process is very detailed / wordy in the guichet, but it is often difficult to understand the next steps and how to operate daily. As an example, Imagine I am a self-employed person who wants to start contributing to the CNS, but I have such a low turnover that I don't need TVA.
There are so many options on the self-employed worker's page that it's difficult for me to select the form to use. I try to schedule an appointment to talk to someone, but the system cancels my appointment because it says the procedure is done online. Finally, after waiting for an hour on the phone, I manage to talk to someone who tells me I have to send a signed form by email... and now what should I expect? How much should I pay? How do I pay? Is it a fixed amount?
The flow must be presented in a grafic, condensed and simple way an if needed a section where to explore more or have more info. Also all the inputs and possible outputs need to be explained.
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Last update: 28 April 2023
Posted on 28 April 2023
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Posted on 14 March 2023
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Profile of Natacha Rubinovicz
Posted by:Natacha Rubinovicz
3 years ago
Excelent!, when I've wrote CNS I mean "CCSS/CNS".
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