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What is your feedback on the MyGuichet.lu app?

We invite you to share your suggestions and ideas on the MyGuichet.lu mobile application.

You can contribute to the development of future features by: 

  • Participating in a satisfaction survey, 
  • Giving feedback on existing features, 
  • Suggesting ideas and expressing your preferences on the development of future features.
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294 participants

Phases

Phases overview
Phase 2: Your opinion on the "My documents" section
Your opinion on the "My documents" section
Phase 3: Your contributions about current features
Your contributions about current features
Phase 4: Analysis of contributions
Analysis of contributions
Phase 5: Feedback on the submitted contributions
Feedback on the submitted contributions

Satisfaction survey

8 February 2022 23:00 - 21 June 2022 22:00

We invite you to give us your opinion on the MyGuichet.lu app in order to offer you a mobile application that meets your needs. 

For this purpose, we invite you to answer some questions about your use and general perception of the application.

The questions already contain some suggestions from user feedback (e.g. messages or questions sent to the app's help desk).

Your feedback will contribute to potential enhancements of existing and future features.

Thank you for your support.

Poll

1Why did you download the application? 

2Did you consult Guichet.lu in advance for information on the use of the application?

3Have you used the helpdesk of the CTIE (Centre des technologies de l'information de l'Etat)?

4The installation procedure of the mobile application was

5Linking your MyGuichet.lu account with your smartphone/tablet was

6Have you already done an administrative procedure via the mobile app?

7In which language do you use the mobile application?