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What is your feedback on the MyGuichet.lu app?

We invite you to share your suggestions and ideas on the MyGuichet.lu mobile application.

You can contribute to the development of future features by: 

  • Participating in a satisfaction survey, 
  • Giving feedback on existing features, 
  • Suggesting ideas and expressing your preferences on the development of future features.
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294 participants

Phases

Phases overview
Phase 2: Your opinion on the "My documents" section
Your opinion on the "My documents" section
Phase 3: Your contributions about current features
Your contributions about current features
Phase 4: Analysis of contributions
Analysis of contributions
Phase 5: Feedback on the submitted contributions
Feedback on the submitted contributions

Your opinion on the "My documents" section

21 June 2022 22:00 - 21 September 2022 22:00

After having consulted you on the MyGuichet.lu app in general, we now invite you to share your opinion on your use of the "My documents" section in the mobile application, which offers similar functionalities to those on the MyGuichet.lu site.

Your responses to the survey, which should take about 10 minutes to complete, will help us make the "My Documents" section more user-friendly.

Thank you for your participation!

Poll

1In which language do you use the mobile app?

2Which mobile phone do you use?

3Which administrative procedures do you make with the mobile app?

4Do you use the "My Documents" section and its features?

5Is adding a document by taking a photo easily understandable?

6Is adding a document by uploading a local file easily understandable?

7Is adding a document from the "My personal data" section easily understandable?

8Is the deletion of documents from the "My Documents" section easily easily understandable?

9Is adding an attachment to a process from documents stored in "My Documents" easily understandable?

10Did you consult the help relating to the "My Documents" section?

11What is your overall impression of the "My Documents" section and its use, on a scale of 0 (very bad) to 5 (very good)?

12Does the title "My Documents" seem relevant to you?