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What is your feedback on the MyGuichet.lu app?
We invite you to share your suggestions and ideas on the MyGuichet.lu mobile application.
You can contribute to the development of future features by:
- Participating in a satisfaction survey,
- Giving feedback on existing features,
- Suggesting ideas and expressing your preferences on the development of future features.
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294 participants
Phases
Phases overview
Phase 1: Satisfaction survey
Satisfaction survey
Phase 2: Your opinion on the "My documents" section
Your opinion on the "My documents" section
Phase 3: Your contributions about current features
Your contributions about current features
Phase 4: Analysis of contributions
Analysis of contributions
Phase 5: Feedback on the submitted contributions
Feedback on the submitted contributions
Feedback on the submitted contributions
14 March 2023 23:00 - 15 April 2023 22:00
Thank you for your feedback on the current features of the MyGuichet.lu mobile application.
We invite you to find herafter some answers to your proposals and remarks.
- Since January 23, the application notifies you of the progress of a procedure (closure, request for additional information) or when you receive a communication from a public body. A click on the notification received allows you to directly access the procedure or communication concerned on the mobile application. You can activate or deactivate this feature according to your needs.
- The criminal record, the residence certificate and the certificate of affiliation are available via the mobile application. The offer of documents available electronically via the mobile application is constantly improved.
- It will soon be possible to connect to the mobile app via Luxtrust Mobile, which will facilitate the login.
- In the short term, it will be possible to select the language of the mobile app in the Settings of the application.
- The mobile app is constantly adaped to complete the offer of administrative procedures and documents.
- In the longer term, it is planned to improve certain functionalities, such as making appointments, to extend the range of procedures in the mobile app and to improve the search.